The Ten Commandments of Outstanding Customer Service

An Employee’s Guide to Pride, Passion, and Personal Success in the Hospitality Business of Hot Springs and Madison County.

A twelve-hour interactive training course designed to help you develop the must-have skills and mindset you need to deliver world-class service, create happy guests, referrals, and return business.

If you earn your living greeting, serving, or selling to the Guests of Hot Springs and Madison County this workshop is for you!

  • Prepare For Outstanding Service
  • Communicate Effectively
  • Deliver Heartwarming Hospitality
  • Build Confidence & Pride
  • Master Problem-Solving Skills
  • Make More Money

A-B Tech Community College, The Madison County Chamber of Commerce, and the Hot Springs Resort and Spa proudly present The Ten Commandments of Outstanding Customer Service for the full-participation and benefit of the employers, employees, and prospective employees of Hot Springs and Madison County.

REGISTER For One of These Three-Class Sections NOW!

SECTION 1 Meets 3 times, 4:00pm—8:00pm, May 12, May 21, May 28
SECTION 2 Meets 3 times, 8:00am—Noon, May 15, May 22, May 29
SECTION 3 Meets 3 times, 1:00pm—5:00pm, May 15, May 22, May 29

Held at: The Hot Springs Community Center, 43 N. Andrews Avenue, Hot Springs, NC. Contact John Erwin 828-450-9247 for more details.

Cost: $69/$59* per person
*Special discount for employees of MC Chamber of Commerce Members!

CALL David Rogers 828-649-2577 or Sherri Davis 828-398-7701 to register.
Cash or checks payable to: MC Chamber of Commerce.

class sponsors